COVID-19

Frequently Asked Questions about New Coronavirus

Q1. How is the operation of the shop affected by the spread of the new coronavirus (COVID-19)?

A1. This shop prints and ships products in collaboration with manufacturing partners, and receives regular operational information. Currently, our manufacturing partners continue to operate and accept orders at the shop as usual, but it may take longer than usual for manufacturing and shipping.

Manufacturing Partner Updates

https://www.printful.com/jp/covid-19

 

Q2. Will the ordered product be delivered properly?

A2. Yes, we can deliver the ordered product. At this time, many delivery companies have stopped accepting deliveries, or the country itself has restricted the acceptance of deliverables, and there is no interruption of delivery except for countries and regions. However, due to shipping restrictions, it will take longer than usual for delivery.

Q3. Is there any delay in delivery?

A3. Yes, there are delays in delivery because many countries/regions are currently switching to ground transportation due to border closures and flight cancellations. We are currently shipping to the area where we can deliver according to the latest information from our manufacturing partners and shipping companies. If you have any questions regarding delivery delays, please contact the affiliated carrier who is responsible for delivering the order directly.